Heavy Duty Handset – Standard / AutoPlay

£135.00£184.99 excl. vat

The Heavy Duty Armoured Cable Handset offers high quality audio within an impact resistant plastic case. Ideal for use within the public domain, it’s available as a standard handset or with AutoPlay functionality. Desktop Version available here. Hearing Loop Version available here.



Impact Resistant with Great Sound

The Heavy Duty Handset combines simple design with high-grade, impact-resistant plastic to produce an extremely rugged handset, ideal for busy visitor attractions and public spaces. It boasts a superb quality speaker, which offers great dynamic range, and is able to reproduce music of high clarity or narrative text clearly for the listener.

Standard or AutoPlay Version

There are two versions of the Heavy Duty Handset, ‘Standard’ or ‘Autoplay’. Standard operates like any other handset – place it to your ear and listen to the audio file that is playing.

The AutoPlay version incorporates an Auto-Trigger function, this activates the audio content to play when the handset is removed from it’s magnetic hanger. Requires compatible device, we recommend our SoundClip range. Note not compatible with the Battery Audio Player

No Need For Replacement Parts

Constructed from high-grade, impact-resistant plastics, there’s no need for replacement parts such as new gauzes or ear pads. Our new moulded PVC cable sleeves also provides great protection while being rust-proof and maintaining flexibility. 

Heavy duty handset side view (Cable Comparison Version)

Magnetic Hanger

The magnetic hanger offers an elegant and simple-to-use storage solution. We have optimised the magnetic pull force so that it is easy to remove with minimum effort, and equally straightforward to replace. This makes The Heavy Duty Handset ideal for children or adults.

Armoured Cable – 3.5mm Jack

Under the moulded PVC, an 8mm thick, 1.35m long, stainless steel armoured conduit protects the internal audio cable. A 3.5mm audio jack allows for simple connection to your audio source. A robust strain relief connecting the cable to the handset offers further protection against cable fracture giving your handset the maximum durability.

Heavy Duty Handset PVC Moulded Cable

90° Swivel Knuckle and Mounting Plate 

The supplied 90° Swivel Knuckle and Mounting Plate is used to fix the handset in place. This offers a strengthened rotating anchor point which prevents cable fracture. The Mounting Plate is not supplied with fixing screws.

Custom Branding labels

Want to add a logo, instructions or just some colour to your Heavy Duty Handset? Well you can thanks to the optional Customised Branding Labels. Choose this option at checkout, simply send us your finished artwork and we’ll supply your handset(s) with a label attached plus spares.

Easy Fitting

With the 90° Swivel Knuckle and Mounting Plate, the Heavy Duty Handset is designed to be mounted through any surface. The knuckle can be fitted through any panel or casing. The 3.5mm audio jack has 650mm of cable (from knuckle to tip) which can then be connected to your chosen playback device. (We recommend our SoundClip range.)

Colour Options

The Heavy Duty Handset has a number of options. It can be purchased with Silver or Black styling (applies to the grill, armoured cable, knuckle and mounting plate).

Teardrop Faceplate Option

The HDH is very easy to fit on site and particularly well suited to high usage environments.

Using the 90° swivel knuckle you fit the armoured cable through a panel, providing strength to this area with the included mounting plate.

Alternatively for an additional cost you can use an optional Teardrop Faceplate instead which combines the Magnetic Hanger and 90° Knuckle into a single tidy installation point (note the mounting plate is no longer required with this option and so is not supplied).

The Teardrop mounting plate is available in Silver & Black (sent out depending on the colour of your HDH).


Additional information

Weight0.5 kg
Dimensions180 × 80 × 160 mm

AutoPlay Version, Standard Version


Black, Silver

Nominal Impedance


Frequency Range


Sound Pressure Level


Input Power (W)

Rated: 30Mw – Max: 50mW

Input Power (V)

Rated: 1.7V – Max: 2.25V

Armoured Cable Length


Trigger Cable Length

300mm (AutoPlay version only)

3.5mm Cable Length

650mm (+/- 10mm) From Knuckle

Screw Sizes

Wood Screws (Driver bit No.2, 30mm) – Machine Screws (Imperial M4, 30mm)

Switching Signal (AutoPlay)

Handset on base: Contact closed / Handset off: Contact open

Switching Capacity


Operating Temperature

-25°C to 60°C

Hearing Aid Compatible



1 x Heavy Duty Handset, 1 x Magnetic Hanger, 1 x Knuckle Mounting Plate, 2 x Wood Screws 7 2 x Machine Screws (for fitting Hanger)



Heavy Duty Handset Manual

0.8MB – Oct 2022 V2.1

HDH Spec Sheet – AutoPlay

1.3MB – Sept 2018

HDH Spec Sheet – Standard

1.2MB – Sept 2018


Artwork Template

0.06MB – March 2024

Heavy Duty Handset Line Drawing

0.01MB – April 2019

Teardrop Line Drawing

0.07MB – April 2019

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